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Nest Cam Outdoor Magnetic Base

erngetsgood
Community Member

I have two Nest outdoor cameras. I recently moved, but I left my magnetic bases behind, and one was just lost. How can I get replacement bases? I see no place to purchase these. There appear to be no third-party options either, as these cameras have NO mounting screw. So you have to use the magnet.


Please help.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@erngetsgood 

Unfortunately, Google Nest does not sell any spare parts, unlike some of its competitors. If your cameras ares less than a year old, you could try contacting Support, using the link and instructions in the post below, to see if they'll replace it.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

Or you could check the link on the post below, posted by another customer for a company that sells magnets that some customers have used as a replacement:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

EdmondB
Community Specialist
Community Specialist

Hello erngetsgood, 

We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Thanks for the help, @MplsCustomer.

Best,
Edmond

I completed the form. Thank you.

EdmondB
Community Specialist
Community Specialist

Hi there, 

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. 

Best,
Edmond