07-13-2022 05:12 PM
I have lost my base plate when I did some moves and now I cant find it, Can I buy a new one from somewhere?
07-15-2022 09:26 AM
Hey there,
Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support.
Best Regards,
Brad
07-19-2022 09:30 AM
Hi there,
Have you had the chance to reach out to Support? Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
Best regard,
Brad
07-22-2022 10:36 AM
Hey muksri,
I wanted to check in and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake