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Replacement door bell puck

Dan1973
Community Member

Hi I have a hello door bell 1st gen wired and I've moved house. I forgot to take the puck with me and I can't find a replacement anywhere. Could you please help  ??

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Hello,   You might try ebay.   You may have to buy a broken Nest Hello used just to get the puck.

This is just a user forum so maybe someone will have one to sell you.  

You can also try reaching out to Google Tech support and see if they can help.  To do that you need to open an official support ticket.  Here is the link.    If they get you going please return here and let us know how it went.

https://support.google.com/googlenest/gethelp