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Reset camera every time i change the wireless password

Disappointed8
Community Member

Every time that I change the warmest password in my nest home network I end up having to reset the camera itself in order to take the new one making me delete all of the videos I had. Why why are these cameras, con security cameras, not to mention the fact that they’re magnetic, and only a tiny wire is everything that stops anyone from removing them and stealing them qualifies as reliable 

2 REPLIES 2

mdr2
Community Member

I 100% agree with you.  This terrible WIFI design has existed like this for many years.  And despite literally 100's of complaints on this user forum Google refused to fix/improve how this works.    

kcruzgonzalez
Community Specialist
Community Specialist

Hi Disappointed8,

 

Thank you for contacting us and sharing your frustration with needing to reset your Nest devices after changing your Wi-Fi password. We appreciate that this is a major inconvenience.

At Google Nest, we are continually striving to enhance and make our products more user-friendly. Your feedback is crucial to us. We invite you to share your experience with our development team directly via this feedback form. Your feedback will help us prioritize features and address these kinds of issues.

Please let us know if you have any further queries.

 

Regards,

Kevin