Retrieve Hurricane video for insurance

[Hurricane22]

My nest cam videoed events tour ing hurricane 

   My insurance companies are telling me it was wind vs flood which leave me in the middle with them fighting. 
I’ve lost my house and will be stuck in litigation for years 

please if anyone knows how to retrieve video it could help me . I think I was on a trial .

‘hurricane Ian hit Sanibel island I believe steps 28 , there are no recorded events in history.

please if someone can elevate this to google it means the difference of losing everything and insurance 

walking away vs insurance helping to pay what they owe 

thank you! 

[MrVacca]

Hi @Hurricane22 - first off, I am so sorry for the loss of your house, and everything that you had to go through with hurricane Ian. Do you know if you happen to be a subscriber to the nest aware program? Or are you using the base subscription model. 

[Hurricane22]

I believe it was base subscription model 

[EmersonB]

Hi everyone,

@Hurricane22 I'm sorry to hear about what happened. I hope that everything will turn out in your favor. I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

@MrVacca I appreciate your help.

Regards,
Emerson

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,
Archie

[MrVacca]

I’m so sorry for the bad news @Hurricane22 but without the upgraded subscription service, it’s not possible to pull that data at this point.