Retrieving and saving a day’s activity.

[Jacksong1]

How do you access and save a day’s worth of data to prove something to law enforcement? 

[SupraDriftTV]

If you have Nest Aware Plus it should save 60 days of event-based history and 10 days of 24/7 video. You can also save clips from past videos or past clips to your phone or computer, they also show up on the nest website. Also, I just checked, on the nest website on a computer you can make up to 1-hour clips, it's in the bottom right-hand corner. You just click "Clips" then click "Create Clip".

[Brad]

Hi there, 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

- Do you still need help with this issue? 

- What troubleshooting steps have you done thus far? 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Jeff]

Hi, Jacksong1.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks