I have an older Nest cam and after moving it, the picture is now upside down. When I click on “rotate180 degrees” nothing happens. I know I can physically turn the camera, but this cam is wired, so the cord would be sticking out the top of the camera which makes it too unwieldy. Thanks for any help.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. First off, I have some questions I’d like to ask you.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’
Please let me know if you need further assistance.