03-05-2024 09:22 PM
Scratch on google lens, not sure how or when this happened but really upset as we love our video doorbell and now we can’t see through the scratch! Anyway we can get it replaced or fixed somehow? Thanks!
03-06-2024 06:29 AM
Hi Elisebiggs123,
Thanks for reaching out to the Google Nest Community. We'd be happy to take a look into this for you. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
Best,
Lance
03-06-2024 02:46 PM
Thanks Lance! Have just submitted the form now 😊
03-07-2024 05:28 AM
Hello Elisebiggs123,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you.
Regards,
Lance