09-28-2022 02:26 PM - last edited on 10-03-2022 02:08 PM by Stefanie
It is saying that my device is not mounted
09-28-2022 03:31 PM
Are you talking about the doorbell (Battery)? The actual doorbell must be fully inserted into the metal plate or the software will not acknowledge it. However there is a way to turn this off. I can't recall exactly where it is but in the SETTINGS there is something that refers to "mount" I think. I can't check because I no longer have that doorbell.
10-08-2022 07:08 PM
Hi folks,
I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.
Thank for your help here, EmptyNester.
Regards,
JT
10-11-2022 07:37 PM
Hi there,
Checking back in should you still have further questions here. Let us know by replying to this thread.
Thanks,
JT
10-12-2022 08:52 PM
Hey there,
I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT