cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Setup a Nest Doorbell (battery) without QR code or setup code

DenysL
Community Member

Hello,

I'm trying so setup an "used" DoorBell (battery) but QR code and setup code at the back are no more readable (it's been scratched and no app can decipher it).

Fortunately, I got a copy of the the serial number

Is there a way to setup with the serial code ? Or to retrieve the setup code using the serial number ? 

Thanks

Denys

 

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@DenysL 

Unfortunately, it is not possible to install or reinstall a Google Nest camera or doorbell without scanning the QR Code or entering the 6-character alphanumeric Setup Code. I've seen numerous posts from other customers indicating Google Nest Support cannot provide a workaround even when provided with the device's serial number.

That's why for years we've been writing down and saving the Setup Code for each of our Google Nest cameras and doorbells.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@DenysL 

Unfortunately, it is not possible to install or reinstall a Google Nest camera or doorbell without scanning the QR Code or entering the 6-character alphanumeric Setup Code. I've seen numerous posts from other customers indicating Google Nest Support cannot provide a workaround even when provided with the device's serial number.

That's why for years we've been writing down and saving the Setup Code for each of our Google Nest cameras and doorbells.