02-07-2023 06:44 AM
I have Nest Aware with second gen wired doorbells. It lets me download a video but I have no idea how to access the downloaded video and how I can share it. The instructions say to log in on a computer, but that only works for earlier generation devices. I can’t see my cameras on my computer, only on the app on my phone.
how do I share clips and save them on my phone or computer?
02-07-2023 07:16 AM
On an iPhone, video clips downloaded from the Google Home app (or the Google Nest app) get saved to your camera roll.
02-11-2023 02:36 PM
Hello everyone,
@Kelliemac thanks for reaching out here in the Community and for sharing with us your concern. Were you able to locate your saved clips? Have you read the information shared by MplsCustomer above? When you go to https://goo.gle/2UZL8VI and use your same login credentials, you'll be able to have access to your Nest doorbell. Keep us posted.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-15-2023 06:24 AM
Hi Kelliemac,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I’m asking above. In case you have an update, you know where to find us.
Thanks,
Emerson
02-17-2023 09:01 AM
Hey Kelliemac
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson