Snip video that was not detected as an Event

[PollythePrimate]

I have a floodlight with full subscription. Why can't I save a clip of video where there is a person, but the camera did not detect it and label it an event? Why did Google do away with this? My old Nest cameras from before Google are amazing and can do wondrous things... I hope another company comes along and re-makes what Google threw away. Unless you can tell me how I can save this video clip using your platform? Obviously it's possible, as I can do it on my other cameras, you just don't allow the capability under Google. WHY DID YOU BUY THEM OUT AND MAKE IT WORSE?  It's like these cameras are for fun, not for real use - except they come with the highest possible price tag. 

[MplsCustomer]

@PollythePrimate 

A year ago, Google Nest's Vice President promised to address this"

• "we are committed to bringing the experiences and Nest devices you have come to love in the Nest app into the Home app."
• "we’ve also been working on rolling out a desktop experience for the Google Home app, so the new Nest cameras and doorbell feeds can be viewed and controlled from there. This will launch in 2022."

So far, there has been no further word on these commitments.

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

[Brad]

Hi there, 

I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. I am afraid, there currently isn't a web app for the Google home app. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. 

Best regards,
Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad