I have had the Nest Hello doorbell (wired) installed for around a year or so, it ran perfectly up until a few weeks ago. If someone came to the door and pushed the door bell, my wife, son and I would all get a notification that someone had pushed the door bell and the camera would stream. All of the internal hubs would notify also.......in summary, everything worked as it should. All of the iPad's and android tablets also notify as they should.
But, recently if someone is at the door, the home hubs and tablets all notify as they should but none of the phones do, we have a mixture of android and apple hand sets. I have checked that all of the updates are current, I have also logged out of the nest app and relogged in, but this sadly hasn't worked either.
Has anyone got any advice on where to go next with this annoying problem?
Answered! Go to the Recommended Answer.
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this concern may be, and I'm happy to assist you with this obstacle in any way I can. Were you able to check and see if all of your devices have the correct settings enabled for notifications? Please let me know.