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Solution for Nest Cam Battery charging issues

Community Member

Wanted to be helpful. 

Don't throw away your camera.  If you have cleaned the contacts and plugged it in and you get no blinking white light then you are not charging.

If your camera will not charge, try setting the mounting setting in the Camera Settings for that specific camera in your Google Home App.  Make sure it is the one set for the magnetic mount. 

Specifically: Under "Device Information" (for the camera you are trying to charge) ensure the "Camera Mount" setting is set to "Made for Google or Google Nest mount".

You're welcome.



Community Specialist
Community Specialist

Hi Tacolaco,

Thanks for posting and we appreciate your time in providing the Community the steps that fix the charging issues of the Nest Camera (battery) — it's a big help.  Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.



Community Specialist
Community Specialist

Hey there,


It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.