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[Twindg]

I have been trying to get help with my camera. 
I have two homes. I took a camera from one home and set it up in the second home. The only way I could get it to work was to use a 30 day trial for Nest Aware. 
My 30 days is up and I cannot add the camera to the Nest Aware program with my other two cameras in this home.

Is there a phone number I can call? Please, I have tried everything and nothing works! 
I’m ready to give up and get a different set of cameras

Debbie

[MplsCustomer]

@Twindg 

A Nest Aware or Nest Aware Plus subscription applies to all of the cameras and doorbells in the same Google Nest "home/structure" on the same Wi-Fi network. So there is no way to have cameras on the same Nest Aware subscription if they are in two different physical homes.

If you want to talk to Support, you can try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

[EmersonB]

Hi everyone,

@Twindg, thanks for reaching out here in the Community. If you have the 1st gen of Nest Aware you need to pay a separate subscription to each device, while the 2nd gen will be applied to your whole home structure, that means all devices under that home will be covered by the subscription. In case you still want to reach our support team, you may visit our Contact Us webpage.

I appreciate the help, MplsCustomer.

Best,

Emerson