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Static Noise Coming from Outdoor Nest Camera

nestcamal
Community Member

We have a hardwired outdoor nest cam (plus 2 outdoor floodlights, doorbell, and indoor cams), and it randomly will start to make a loud static noise coming directly from the camera.  It's happened 3 times that we know about.  The first 2 resolutions were turning the camera off, and then back on.  This past time, the static continued for another 1-2 minutes after the camera was turned off.  The app does not alert us or pick up this noise, but we hear it at night because it's right outside our bedroom window.

1 REPLY 1

alejandom
Community Specialist
Community Specialist

Hi @nestcamal,

 

Thanks for posting in the community. I understand how disruptive a loud static noise from your Nest Cam can be, especially when it happens unexpectedly. It's concerning that the issue persists despite turning the camera off and on.

 

To better understand the issue i'm going to ask some questions: 

 

  • Could you please specify the exact model of your outdoor Nest Cam? 
  • Have you noticed any patterns or triggers for the static noise?
  • Does it occur at specific times or under certain weather conditions?


Additionally, have you tried checking the connections between the camera and the power source? Ensuring a secure connection can sometimes resolve unexpected audio issues.

 

Best Regards,

Mario.