09-16-2021 05:11 AM
I have no 30 day recording after having to change modem and reset camera's. Last time this happened I got billed twice please get my 30 day's back.
09-23-2021 03:01 PM - edited 09-23-2021 03:01 PM
Hi there, Johnnybgood.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am afraid I do not handle billing matters. I suggest you check out our Help articles on Nest Aware Subscription.
09-27-2021 11:26 AM
Just popping in to see if you still needed assistance with this issue? Please let me know!