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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest Aware on Google Home

Hello,I recently purchased the Nest outdoor camera (battery) and I was only able to add it to the Google Home app, not to the Nest app (which already shows the 5 other Nest cameras I have) so now I can only view all 6 cameras only on the Google Home ...

Marina1 by Community Member
  • 152 Views
  • 4 replies
  • 1 kudos

Google Nest Help promised an answer—never came through

Case ID: 2-8938000036087I called on an issue on b 19. After reviewing the issue, the support rep I spoke with promised me an email response with the resolution within 24-48 hours. It’s now been 10 days. Still no reply. Here’s the original issue: I ha...

Jay3361 by Community Member
  • 102 Views
  • 5 replies
  • 0 kudos

Nest Doorbell Battery - No Power or Lights

Bought 9th October 2021 - has been working great for the last 2 years. Noticed yesterday, that it wasn't working. Took off to charge. No lights when charging. Left on charge over 5 hours - still no lights. Mounted back on metal plate - no life. Googl...

pt44 by Community Member
  • 92 Views
  • 3 replies
  • 0 kudos

Nest Footage Lost when Renewing Subscription

I had footage on my nest app that I am now needing from a previous date. I had a subscription for google nest that would save events. I upgraded this subscription to be 24/7 and now all the footage from before I upgraded is gone. When I go back to be...

JackR16 by Community Member
  • 62 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Causing Humming in old Chime

I just installed a wired gen 2 doorbell and it works perfectly but now my old system is constantly firing and I'm not sure where I went wrong. I've installed the chime Puck and made sure that that was in proper position. I made sure that no wires are...

CSkelly by Community Member
  • 134 Views
  • 4 replies
  • 0 kudos

Nest outdoor battery not picking up vehicles at angle

Have a Google nest outdoor battery camera at my gate. It won't pickup a vehicle at an angle until it it drives through my gate. Not even big FedEx trucks. Does the camera only really work when it picks up at a 90° angle? Pic posted shows where vehicl...

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Installation manual for Nest Cam Floodlight?

My electrician has asked for an installation manual and electrical specifications for the Nest Cam Floodlight.I can't find documentation online anywhere and Google Support doesn't know their products. There was no documentation in the box. Where can ...

pcorning by Community Member
  • 384 Views
  • 8 replies
  • 0 kudos
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