Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Connect the 2 terminals for both charging and bell. I can't solve it!
Good evening everyone, happy 2025! I'm writing from Italy.I have a doubt that I haven't been able to resolve for 2 days, not even with Google support! Something isn't clear to me, something doesn't add up...I purchased the battery-powered Nest Doorbe...
Factory resetting outdoor wired camera when attached to another account
We inherited an outdoor nest camera and when I tried to add it to my Nest App it said it was connected to another account. I can’t contact the previous owner and the only other option was to factory reset it. There is no reset button on my type of ca...
Cracked Lense
I recently had my Nest Doorbell installed. Love the service. My exterminator came to my home for an appointment, rang the doorbell and it fell off the wall. The camera lens cracked. How do I get a replacement lens. It seems like the unit falling off ...
Gloodlight/camera battery issues
Why does my Nest Floodlight/Camera keep saying the battery is low when the Floodlight/Camera is hardwired?Every time it gets cold I notice this. Where are these batteries?
Resolved! Nest Doorbell no notification on any device
Scenario: visitor rings Nest Doorbell; device chimes for the visitor.Previously: I would receive a notification on iPhone, iPad and Android television ("Someone is at the front doorbell").Now: I receive no notification on any device, despite changing...
Nest doorbell lens replacement
My Google Doorbell (less than 2 months old) fell off the mount and the lens shattered. It was purchased and installed new and factory-sealed from BestBuy. There were no issues with its operation. I came home today, closed the front door, heard a thud...
Nest Hello Doorbell Wired 1st gen Install with 2 chimes
I’m installing the doorbell at our new house with 2 chimes wired as pictured. There are wires from the transformer to each of the chimes. Also the front wires are all tied together. I’m unsure how to wire in the chime connector.
Resolved! Replacement Nest Doorbell no live video
I recently replaced my old nest doorbell with a different one. It does not have any live feed video at all. I already have a nest subscription so I don't understand why this doorbell doesn't have all the features of my previous doorbell. Do I need a ...
Resolved! 60 day subscription upgrade
If I upgrade my subscription from the 30 day look back to the 60, will I be able to see the last 60 days now or does the clock start over. Im wanting to see something from Nov 15th 2024. But I don't want to upgrade if the subscription won't cover it
Resolved! Get doorbell notification message in other language (like French)
I just bought a new Google Nest Doorbell and when we push the doorbell button there a notification message on our google speaker or google display telling in English "Someone at...." with the doorbell name that we add in our google home application. ...
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