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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1472 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17541 Views
  • 0 replies
  • 7 kudos

Live video unavailable

Hi everyone I'm looking for some advice or if anybody has gone through the same issue please advise. I have the Google nest battery camera outdoor in my backyard it is plugged in 24/7. When I went to view the camera it's telling me live video is unav...

Jrn21573 by • Community Member
  • 138 Views
  • 1 replies
  • 0 kudos

Resolved! Nest doesn't recognize QR code or manual code

I got 2 Nest cams off ebay (because the wired ones are no longer available from Nest) but Nest app won't recognize the QR code or manually-entered code. Don't know how to proceed.

pamo by • Community Member
  • 827 Views
  • 5 replies
  • 0 kudos

Device off - unmounted

I am unable to get my doorbell to work.during setup, all appears fine, but once I mount it I lose the video. I’ve tried to mount it with and without the angle mount brackets, sane results. I have factory reset it numerous times. The “release black bu...

Resolved! Nest Doorbell (Battery) Consistently Missing Clear Vehicle Events Despite All Motion Settings Enable

Hello,I own a Nest Doorbell (Battery) and have been experiencing repeated false negatives in motion detection, specifically with vehicles. This is not the first time — it has happened multiple times under similar conditions.Scenario:Camera is pointed...

AnaIsaacs by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

2nd Gen Wired Doorbell

Background: I had a Nest camera, that just stop working one day, reason, unknown. Recently, I purchase the Gen 2 camera, replaced the original transformer, 16V 10VA with the 16V30VA.. After hooking everything up, I saw the camera working. Then, I dec...

CAPD by • Community Member
  • 276 Views
  • 2 replies
  • 0 kudos

new outdoor gen 2 will no longer power on

i have a nestoutdoor gen 2 camera that was setup and working for weeks and suddenly stopped working and will now not power on, i have tried multiple power cords and outlets and get no status lights at allthe camera was purchased on ag 11 so should st...

johnder by • Community Member
  • 128 Views
  • 1 replies
  • 0 kudos

Video Doorbells draining really fast (battery)

Every since the last update all 3 of my video Doorbells have been draining the batteries super fast no matter which battery usage option is selected. Also to top it off the battery percentage is also showing incorrect values, for instance they curren...

Alex717 by • Community Member
  • 283 Views
  • 1 replies
  • 0 kudos

Doorbell mount broke

Hi I have a 1st generation nest doorbell wired and my mounting plate or bracket the small tab that holds the doorbell on has broken. Can you help please??

JDoug by • Community Member
  • 216 Views
  • 1 replies
  • 0 kudos
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