Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

2nd generation Nest indoor camera

I just moved and set up my new WIFI. I have set up all my Outdoor nest cameras with a factory reset and added them as new to my account (Home). When I try with my 2nd gen Indoor plug in camera, it does not have a reset and when I plug it in, it goes ...

Nest Aware not recording history more than 3 hours.

I am having issues with video history. I recently tried to migrate from the Nest App to Google Home and it failed. When I looked up on what to do the suggestion was to remove all devices from the Nest App and manually add them to the Google Home App....

Resolved! Google Nest Camera Wired Will Not Connect to Google Home For Setup

I have reset it multiple times and it does not even beep as the instructions say it should when holding down the reset button for 12 seconds.

Lost the screw that requires a hex key

While installing the nest doorbell wired the small top screw that requires a hex key fell to the ground and is lost. Where can I get a replacement, I did not see any in the google store.

Camera not working

My indoor nest camera (2nd gen) doesn't connect and when you unplug then plug back in the white light pulses a few times then goes off. It had worked and we unplugged for a while. I've tried a different plug and in a different socket and same thing. ...

MY NEST INDOOR CAMERA IS NOT RECORDING FULL TIME

INDOOR CAMERA IS NOT RECORDING FULL TIME!

Teenagers CANNOT use NEST

Hi,I have many nest products including the cameras, secure, doorbell, nest lock, etc.You do not allow 13+ people that were previously in Family Link to have access to NEST. I cannot add them as family member. Please do not reply saying I need to figu...

Google Home (Android) Link points tp wrong topic.

Have the Home Outside for 30 hours and struggling with getting some simple questions answered.1st the Link to follow and click on seems to be going to the Doorbell Details or Issues Topic onstead of Nest Outdoor Cam.That just adds to my growing list ...

Can't change video record length from 30sec default

I attempt to change the length of the video captured from the default of 30 seconds to any other length of time and it does not take. Once I get out of that option it defaults back to the default of 30 seconds and it will not change.

WTF camera is not recording full time

So I migrated from nest to google home……NOW it only records and saves motion and sound. I had a tree delimbed, and google home missed the incident. This is BS! C I use to be able to rewind, see an incident, and generate a video for the HOA. That is w...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest camera or doorbell problems

2nd generation Nest indoor camera

Nest Aware not recording history more than 3 hours.

Resolved! Google Nest Camera Wired Will Not Connect to Google Home For Setup

Lost the screw that requires a hex key

Camera not working

MY NEST INDOOR CAMERA IS NOT RECORDING FULL TIME

Teenagers CANNOT use NEST

Google Home (Android) Link points tp wrong topic.

Can't change video record length from 30sec default

WTF camera is not recording full time

Yes Kim will not hook up to my Wi-Fi router

Cannot set up Nest Outdoor Cams

Relink Removed Nest Cam and Doorbell to New wifi a...

Nest Doorbell Wired

Subscription

Google home outdoor camera offline randomly

Subscription

Iandlord with nest doorbell at property

Doorbell camera stopped working

Nest 24hr recording with the right subscription