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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15734 Views
  • 0 replies
  • 6 kudos

Cameras won’t detect events unless app is open.

Hi!Nest Battery Camera won’t detect events (people, vehicles, etc.) unless I’m in the Google Home app looking at the stream. When I’m looking at the live stream the app will provide notifications of events currently happening. I’m experiencing this o...

Helmet66 by • Community Member
  • 269 Views
  • 3 replies
  • 0 kudos

Resolved! Nest app keeps signing me out

Is anyone else having issues with the Nest app?I have to keep the app open to receive notifications on Android. I will be randomly logged out once closing the app. This has been happening for a week now? Any work around?

Jonesjay3 by • Community Member
  • 488 Views
  • 6 replies
  • 0 kudos

Connecting camera to new WiFi.

I just upgraded my xfinity router and had to change the WiFi name. I can’t seem to connect to the new WiFi/new router. I tried a factory reset and reinstall, but still end up with the message “something went wrong.”I have tried to change WiFi setting...

Jeffjo by • Community Member
  • 348 Views
  • 6 replies
  • 0 kudos

Transfer indoor camera to Home beta "offline"

I just joined the public beta and I transferred numerous cameras including outdoor IQs,Hellos, and other indoor nest cameras. However, one is stuck in a weird spot. I can see it connected to my network through Wi-Fi with a strong connection. However,...

AndrewPM by • Community Member
  • 339 Views
  • 7 replies
  • 0 kudos

Google nest came not sending announcements

Hi,I guess I have google home, but I started out years ago with google nest cam. I have iPhone and iPad. So here is my problem. I have 2 outdoor cameras one in the front of my home and one in the back. They both work fine except the back camera doesn...

MC11 by • Community Member
  • 147 Views
  • 1 replies
  • 0 kudos

Nest camera setup in new Google nest account

I was forced to transfer my Nest account to Google Nest and now when I try to link my cameras they say they are linked to another account. I can t log in to that account to remove the cameras. What can I do

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