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Cameras and Doorbells

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Enhanced Camera Experience in the Google Home App Read more

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Bronze
  • 5752 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Bronze
  • 21471 Views
  • 0 replies
  • 8 kudos

Doorbell sound on iPhone

Why can I not choose a custom sound for when my doorbell is pressed on my iPhone, like every single one of your competition allows? I am fine with default sound, or no sound, for video alerts, but it seems that pressing the actual doorbell and produc...

Nest Cam problems after Google Home integration

Hi all,my nest cam worked just fine - until I migranted into the Google Home app. Now I cant access the camera anmore.- Google Home says: offline- Nest App: camera has been migrated Resetting the camera does not work. Ideas?

TheArt01 by • Community Member
  • 212 Views
  • 1 replies
  • 0 kudos

Missing obvious motion

FYI, your choose an issue category does Not include anything close to my problem. Scene: picture a home with more than one camera on every side, so there is no gaps in field of vision. All camera's are hardwired. All camera's motion settings are set ...

New modem turns camera into useless paperweight

Got a new modem and the camera will not connect any more. I have troubleshot the issue, contacted internet provider and was able to drop my signal to 2.4ghz from 5ghz, still wouldn't connect, "try going closer to camera" while holding the phone again...

Foxwerthy by • Community Member
  • 306 Views
  • 3 replies
  • 0 kudos

Nest Doorbell

I have the battery doorbell wired in and it was working fine and chime in the house was working correctly. During Christmas I placed little trees at the door and the lights kept triggering the doorbell. Now it shows battery power and chime is disable...

JenB263 by • Community Member
  • 294 Views
  • 3 replies
  • 0 kudos

Fixed charging

My Google Nest Camera would not charge. I tried everything but nothing worked! Until I read a post the charging cable has to be plugged into the bottom of the camera with the cord coming out towards the FRONT of the camera, instead of the back! It wo...

vinnietm by • Community Member
  • 168 Views
  • 1 replies
  • 0 kudos

Re: Google cameras repeatedly offline

We've had this problem since last year and nobody has helped us. https://www.googlenestcommunity.com/t5/Apps-Account/Camera-offline-since-transferred-to-Google-Home/m-p/779834#M35902

CGMT04 by • Community Member
  • 257 Views
  • 2 replies
  • 0 kudos

Door bell cam won’t power up

Can’t get my nest doorbell cam to power up. Worked when I charged it, then hooked it up to the doorbell wires but the camera died when the battery ran out. I had an electrician check and I have 21 volts at the wires for the camera so it should be eno...

Jdemarcke by • Community Member
  • 255 Views
  • 2 replies
  • 0 kudos

Nestcam is plugged in but says "solar"

My nestcam has been running on mains power ever since I installed it about 3 years ago, but now it is struggling with video recordings and under "battery" it says "solar" (my other cameras all say "plugged in".Could this be the windchill? It has been...

Dustyb154 by • Community Member
  • 238 Views
  • 2 replies
  • 0 kudos
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