Subscription

[Karen_gold]

I am getting very tired of trying to get a nest aware subscription for my Nest camera and theses sites are going here there and everywhere, totally annoying and time consuming and very frustrating 

[MplsCustomer]

@Karen_gold 

If you need help renewing your Nest Aware subscription, you could try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

[EdmondB]

Hello Karen_gold,

I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Here is a link to check out the detailed steps on how to purchase a Nest aware subscription.Let me know if you need more help. 

I appreciate the help, @MplsCustomer.

Thanks,
EdmondB

[Anonymous]

The Google nest battery cameras and the Google home app are simply not fit for purpose 

[Anonymous]

Don't hold your breath asking for help from google support they're rubbish

[EdmondB]

Hey everyone,

@Karen_gold, I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions.

@Anonymous, We'd like to look more into your case if you could share more information. As well, we'd appreciate it if you could keep your comments kind and productive for those seeking help. Thank you.

Regards,
Edmond

[EdmondB]

Hello there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Best,
Edmond