08-16-2022 08:07 AM
The message I need to reinstall the device has been uninstalled. But I just installed it!Out of sight
08-23-2022 04:20 PM
Hey Changliu,
I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? How far is your camera from your Wi-Fi router? Also, what's the status light of your camera? Keep us posted.
Thanks,
Archie
08-26-2022 06:09 PM
Hey Changliu,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
08-27-2022 07:31 PM
Hi folks,
Thanks for your help here, Archie.
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Best,
JT