Trying to reconnect my Nest Camera with Security Lights

[pinnacle28188]

I changed my network provider which also included changing Wi-Fi router.  I could not find anywhere in my Google Home to change Wi-Fi so I removed my Nest Camera with Flood light.  Later on I found in Nest home how to change the Wi-fi for my nest doorbell, but it was too late for doing the same with my camera.  Now I am trying to connect a new device in Google Home but it can’t find my camera and I tried connecting my camera in Nest home, but it tells me when trying to connect that there is already an account setup on the camera.  I have tired to do a factory reset but no luck.  Anyone have any good information on how to get my camera reconnected?  I have a Nest Camera with Flood lights.

thanks 

[MplsCustomer]

@pinnacle28188 

Perhaps your factory reset did not succeed. Did you press the reset button for at least 12 seconds? (Sometimes it takes longer.)

"At 10 seconds, the status light will blink yellow four times, and you’ll hear a countdown tone.

At 12 seconds, the status light will be steady, solid yellow while the camera starts the factory reset, and you’ll hear a confirmation tone."

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=8447063942966399887-NA#zippy=%2Cnest...

The floodlight camera gets installed in the Google Home app.

[pinnacle28188]

Thanks that worked.  I was only holding it down until I got the first set of tones

[janthadeus]

Hi folks,
 

Sounds good! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks for your help here, MplsCustomer.

Best,

JT