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Unable to change month on nest camera web interface

bzzzzzt
Community Member

I have nest cameras with a 60 day event history. I have just gone onto the web interface through home.nest.com to download a clip. It is currently 5 September. The calendar icon at the bottom left offers me days in the month of July, with no way to change to dates in August. I have tried safari and chrome browsers.

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Hello,  I'm on a Mac and running safari and it works for me.  When I click the little calendar icon in the lower left the calendar September comes up and I see a gray scroll bar to the right of the date-numbers that lets me scroll back to August and then July.  Here is a screen shot so you can see what to look for.  The scroll bar is to the right of the BLUE 5.    This might be a dumb question but when did you activate your Nest Aware Subscription?

Screenshot 2024-09-05 at 4.02.58 PM.png