Thanks for the reply. Perhaps these screenshots will make it clearer for you, and the Support Team.
As you can see, I have the original default Zone 0, (which when you add additional zones turns into "Out of Zone") set for People and Animals only. With NO notifications.
Zone 1 which ends approx 5-10 feet from the street set to People, Vehicles and Animals.
Zone 2 which ends approx 20 feet from the street set to People, Vehicles, Animals, and Motion.
With this configuration, I get on average 30 or more Alerts of Vehicles or Motion (which are vehicles driving by). Obviously, I only have Alerts for Vehicles, People and Animals for Zone 1, and Vehicles, People, Animals and Motion in Zone 2, so if I am EVER getting alerts for Cars Driving down the street, there is a problem with the Zones - Would you agree?
Please see the next screen shot of a few minutes ago of exactly this. If it's Motion, which is only enabled in Zone 2, which is 20 feet away from the event, there is indeed a real problem. There is absolutely no shadow or anything occuring in the Blue Zone 2 region. I hope this helps to document this clearer.
The "Motion" event in your example could have been triggered by wind moving the trees in the center and right background, causing movement in the trees' shadows, which are in Zone 2. I think even the sun going behind a cloud could trigger a "Motion" event with the shadow from your house.
If it were me, I would be tempted to go with just one Zone with notifications turned on, with boundaries something like this, to avoid having "Motion" notifications triggered by trees' shadows. And it would still cover the yard closer to the house, which you probably really care about. And you might still get false notifications for changes to the shadow from your house.
We had to play with our Front Yard zones to avoid getting excess notifications.
Mpls,
I know you are trying to help, but you are missing a few crucial pieces. Firstly, I have Motion Turned OFF in Zone 1 - so there should be NO Zone 1 Motions alerts, right? Next, there is virtually no wind today, but to your point on shadows, I think you need to understand that the house is facing West. That means there is NO possible Zone boundary that would work by your logic. The House totally shades out to the street in the morning, and the trees totally shade to the house towards evening. So, there is NEVER a time where the Trees and Shadows are not encroaching during a typical day. As such, it would be impossible to recreate Zone boundaries multiple times a day to avoid tree shadows. Besides, the camera should be able to suppress these kinds of motions unless the winds are unusually high.
More importantly, the example I provided was just a quick clip I grabbed quickly as I was working. To better prove my point, I should have done a screen shot with a flurry of Vehicle alerts, which I now have done. I think you will agree that I should NEVER get a Vehicle Alert from any vehicle in the street, as Zone 1 and especially Zone 2 is clearly well short of the street. And Outside of Zone is turned OFF for Vehicles. Would you agree? If you finally do, then lets refocus your inquiry to the folks at Google.
Lastly, I've got 2 years of experience with Arlo 4K's, which I mistakenly gave to my kids which are absolutely light years better. I thought it would be a good idea to standardize on Google, and its been a rough road. It's time for Google to start deciding if they truly want to be in this space or not, as they are falling behind quickly. This isn't the only glaring issues with the Google Cameras BTW.
