Unable to finish Nest Doorbell Setup

[Fjaxx]

This is a miserable process. After two hours, found out I needed to set up a new home. Now, I’m unable to finish set up because the doorbell needs an update. The update remained on 0% and then timed out several times. Who can help? Is there a bug fix or work around? If so, what is it?

[EmptyNester]

Hi Flax,  I'm an end user like you are.   Since this is a user forum you may not get a clear answer.  This sounds like it is one you may want to open ticket with the folks at Google to get more help.  Here is the link to open a ticket...

https://support.google.com/googlenest/gethelp

If you get this resolved please return here and let us know what happened.

[Fjaxx]

Thank you! 

[Brad]

@Fjaxx

I am sorry to hear that you were not happy with your cameras! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[SteveT1]

Hi folks,

I appreciate the help @EmptyNester. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Fjaxx · Accepted solution]

We took them both back after about 3 hours of trying to install. Ok to close ticket.