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Video playback in Nest App in Slow Motion

tbotto
Community Member

When I review video in the Nest App from 1 of my 3 cameras, it plays back very slowly.  The other 2 are fine.

1 ACCEPTED SOLUTION

tbotto
Community Member

It now stopped the slow playback and has played back relatively normal over the last couple, sometimes a little bit choppy compared with my other cameras but certainly nothing like before.  The playback is acceptable now.   I'll post again if the problem rears it's head.

View solution in original post

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far? 

Please let me know if you need further assistance. 

Best Regards,

Brad. 

Jeff
Community Specialist
Community Specialist

Hi, tbotto.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

tbotto
Community Member

It now stopped the slow playback and has played back relatively normal over the last couple, sometimes a little bit choppy compared with my other cameras but certainly nothing like before.  The playback is acceptable now.   I'll post again if the problem rears it's head.

View solution in original post