View old video

[Tomduong]

I have a question.   How come I cannnot watch old video on nest.   Is just pop up the pictures only.  No video.  

[MplsCustomer]

@Tomduong 

It depends on what Nest Aware subscription you have, if any, and what camera you have:

https://support.google.com/googlenest/answer/9681538?hl=en

[EmersonB]

Hello everyone,

@Tomduong thanks for posting here in the community. How's it going with your recorded events? Were you able to read the information and check the link shared above? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.
 
Best,
Emerson

[EmersonB]

Hi Tomduong,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Emerson

[EmersonB]

Hey Tomduong,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
 
Regards,
Emerson