07-13-2023 10:12 AM
Is it possible to view Nest Doorbell camera feed in landscape mode on Google Nest Hub
Gryz Marcel
Answered! Go to the Recommended Answer.
07-13-2023 01:02 PM
I think what you are asking for is simply impossible. EVERYTHING that the doorbell camera is taking in is being displayed on our Nest Hubs. There is no way for the doorbell image to fill the screen on our Nest Hubs because the camera's image is taller than it is wide, unlike our Nest Hubs, which are wider than they are tall. That's why there's black on both sides of the doorbell's video stream, because there is no way the video stream can fill the screen horizontally. If you look carefully at the camera image for Google Nest's CAMERAS when displayed on our Nest Hubs, you'll see that there's a little black on the top and bottom of the video stream because the Nest Hub's aspect ratio is a bit taller than the CAMERAS' aspect ratios.
07-13-2023 12:39 PM
Our Nest Hubs display what they can for the cameras on our Google Nest Doorbells, given the fact that the aspect ratio on the doorbells is taller than the aspect ratio on the Nest Hubs, and especially that the aspect ratio on the newer 2nd gen doorbells is taller than that on the older Google Nest Hello Doorbells. Nothing is truncated; everything that is being recorded on the doorbell's camera is displayed on our Nest Hubs.
07-13-2023 12:52 PM
Thnx I thought I couldnt find a certain setting on the doorbell 👍 Perhaps the devs can see if it can be a part of an update if many users have the same request. On the phone its okay, but on the hub it looks a bit unfinished
07-13-2023 01:02 PM
I think what you are asking for is simply impossible. EVERYTHING that the doorbell camera is taking in is being displayed on our Nest Hubs. There is no way for the doorbell image to fill the screen on our Nest Hubs because the camera's image is taller than it is wide, unlike our Nest Hubs, which are wider than they are tall. That's why there's black on both sides of the doorbell's video stream, because there is no way the video stream can fill the screen horizontally. If you look carefully at the camera image for Google Nest's CAMERAS when displayed on our Nest Hubs, you'll see that there's a little black on the top and bottom of the video stream because the Nest Hub's aspect ratio is a bit taller than the CAMERAS' aspect ratios.
07-13-2023 04:52 PM
Hi MrMarcel,
Thank you for contacting us. Our team is working hard to provide the best possible experience for our users. I suggest you submit feedback about it here. Please keep an eye on the Google Nest Community page for any updates.
Please let me know if you have any other questions or concerns. I will lock this thread in 24 hours if I do not hear from you again. You are welcome to start a new thread, and we will be happy to help.
I appreciate the help, MplsCustomer.
Best,
Lance