Want to change wifi for nest doorbell

[Phil_Ardery]

My "new" Nest Doorbell (not "Hello" version) isn't listed among product choices. Mine is wired (not battery).  I set doorbell up in Google Home, and now I need to connect to a different wifi (router change). Doorbell itself won't move. I (stupidly) started by doing a Home app "remove" of the doorbell. Then, my attempt to add didn't give me the opportunity to address wifi. I believe I needed to do a factory reset, but factory reset how-to's that I'm seeing online seem to address Nest Hello Doorbell, not my "new" one. Can community please point me to a step-by-step or video to get this wifi change done? Thank you.

[MplsCustomer]

@Phil_Ardery 

Is this what you're looking for? These instructions seem to indicate you need to do the factory reset before you remove the doorbell from the app.  The factory reset instructions are farther down on the page.  Note that Google calls it the Google Nest Doorbell (Battery) even if it's wired; it's still the same device.

https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-doorbell-battery

[Phil_Ardery]

Thank you for taking the time to reply and for clarifying that my Nest Doorbell goes by the "battery" name, even though I have it wired. And, reading the article you linked, I see that Google Home removal prior to factory reset appears to have been a mistake. I'll muddle ahead, and, again -- thank you, MplsCustomer

[Phil_Ardery]

Google has sent me an auto-email noting that I have not checked "Accept as Solution." If anyone cares to review the following and offer comments/corrections, I thank you. Note that my having already removed the doorbell from Google Home, prior to factory reset, appears from the article linked in MplsCustomer's helpful reply to have been a blunder. That said, when my outdoor temps get above freezing, I intend to take the following ordered steps. Although I can clip a circuit breaker to power-off the doorbell, I believe I will need to have power ON for the factory reset. Without power, I'm thinking the doorbell won't be able to produce the multi-second color-change and blinking sequences the article describes for successful factory reset.

(1) dismount my wired "battery" Nest doorbell. I anticipate some difficulty here, since, per instructions for initial installation, I pushed the spliced wiring down inside the outdoor wall, and I must not disturb the splicing with my dismount, 

(2) do the factory reset. Location of the reset button and reset instructions mean I'll have to turn dismounted doorbell 90 degrees without disturbing wiring.

(3) if factory reset delivers the desired color-change/blinking sequences, even though the doorbell is no longer known to Google Home, remount the doorbell, again without disturbing wiring.

(4) go through initial installation process with Google Home, which I expect to present the option of connecting to the new router. In the new installation process, instead of scanning the QR code on the back of the doorbell, I'll scan the same QR code as presented on an insert packaged along with the doorbell and mounting materials in Google's original purchase box.

If I end up with a Nest wired "battery" doorbell that works as it did before, I'll come back here and check "accept as solution." Thank you.

[Phil_Ardery · Accepted solution]

I'm no longer intending the sequence of steps listed in yesterday's reply. I'll first try factory reset after flipping OFF the circuit breaker. That seems safer. If I don't see desired color changes / blinks, then I'll flip power back on and re-try. Also, instead of worrying so much about disturbing the wiring, I'll loosen wiring screws on the back of the doorbell so that I can slip the doorbell free of already spliced wiring. Then, I can do set-up steps indoors and hope to re-attach wiring as a later step. Anyone reading this will see I'm a klutz, but I do claim this would be easier if Google's packaging of the "battery" doorbell had not directed me to g.co/nest/installdoorbell . That site gives two videos, a battery install of my doorbell and a wired install of a different doorbell, the "Hello" doorbell. A helpful video that pretty closely addresses what I need to do: "Nest Doorbell Battery Wired Setup & Installation!" - https://www.youtube.com/watch?v=dJQYtdsYR0c

 

[aatienza]

Hey folks,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie