07-01-2023 06:47 AM
My parents out door nest camera has water condensation in the lens and is obstructing the view. What’s the fix for this. Replacement?
07-01-2023 09:56 AM
To the best of my knowledge Google will replace this if it is still in the 1-year warranty. Either way you should open a support ticker here and you will be able to get help with this.
https://support.google.com/googlenest/gethelp
07-01-2023 10:34 AM
Hi everyone,
@Patentdude, I'm sorry to hear about the condensation issue of your Nest Camera. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, EmptyNester.
Regards,
Emerson
07-05-2023 11:01 AM
Hello Patentdude,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
Best,
Emerson