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Painter Lost Magnetic Camera Base

RelicOrigins
Community Member

Where can I buy a replacement magnet for mounting an outdoor nest cam since I lost one for one of my camera’s?

8 REPLIES 8

RelicOrigins
Community Member

I am more then willing to pay for a replacement I just don't want to believe google wants me to throw out a perfectly good camera because the magnetic mounting bracket was taken 

@RelicOrigins 

Google Nest does not sell any spare parts. If your camera is within the 1-year warranty, you could try contacting Support (https://support.google.com/googlenest/gethelp) for a replacement.

A customer on this thread posted a link to a third-party that sells magnets that can be used for this purpose:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@RelicOrigins, thanks for bringing this up and we're sorry to hear about what happened to your magnetic mount. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

 

@Fraa, thanks for chiming in.

 

I appreciate the help, MplsCustomer.
 
Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello RelicOrigins,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Regards, 
Emerson

EmersonB
Community Specialist
Community Specialist

Hey RelicOrigins,

We haven't received your form — were you able to fill it out?
 
Thanks, 
Emerson

Just sent the form not sure if you received this please let me know I look forward to your reply 😊 

EmersonB
Community Specialist
Community Specialist

Hi RelicOrigins,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.

Best, 
Emerson

Anonymous
Not applicable

Pathetic that with such faulty products that replacement parts aren't available