06-24-2023 08:55 AM
Where can I buy a replacement magnet for mounting an outdoor nest cam since I lost one for one of my camera’s?
06-24-2023 08:57 AM
I am more then willing to pay for a replacement I just don't want to believe google wants me to throw out a perfectly good camera because the magnetic mounting bracket was taken
06-24-2023 10:18 AM
Google Nest does not sell any spare parts. If your camera is within the 1-year warranty, you could try contacting Support (https://support.google.com/googlenest/gethelp) for a replacement.
A customer on this thread posted a link to a third-party that sells magnets that can be used for this purpose:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691
06-28-2023 07:47 AM - edited 07-04-2023 11:34 AM
Hi everyone,
@RelicOrigins, thanks for bringing this up and we're sorry to hear about what happened to your magnetic mount. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
@Fraa, thanks for chiming in.
I appreciate the help, MplsCustomer.
Best,
Emerson
07-01-2023 09:41 AM - edited 07-01-2023 09:46 AM
Hello RelicOrigins,
I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
Regards,
Emerson
07-04-2023 11:34 AM - edited 07-04-2023 11:37 AM
Hey RelicOrigins,
We haven't received your form — were you able to fill it out?
Thanks,
Emerson
07-05-2023 08:16 AM - edited 07-05-2023 08:17 AM
Just sent the form not sure if you received this please let me know I look forward to your reply 😊
07-05-2023 10:55 AM
Hi RelicOrigins,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
Best,
Emerson
06-28-2023 04:06 AM
Pathetic that with such faulty products that replacement parts aren't available