10-03-2021 09:00 AM
Hi Google nest community,
Is there a recommended doorbell chime I can purchase which has the correct voltage to work with my Nest hello wired doorbell ? I’m in Europe and my understanding it needs to be at least 12volts? The Honeywell home DW915S seems close, but still seems to require external transformers mounting and wiring which seems messy.
Any help or recommendations would be much appreciated.
Kind regards
kevin
10-15-2021 10:45 AM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
- We recommend using the Google Chime Connector that is compatible with the Nest Hello. If you have the 1st gen Nest Hello, the Chime Connector came with it. If you have the new Battery-powered Nest Hello, that does not come with a chime connector.
- I would suggest you look at the Google Store and switch the country to your EU country, that way you can find the information that is appropriate to your local area. You can find the required information for the Chime Connector in the google store.
Please let me know if you need further assistance.
Best Regards,
Brad.
10-15-2021 10:48 PM
10-19-2021 09:42 AM
Thank you for that explanation! That gave me a lot more information to go off of. If you choose the optional wired installation for your Nest Doorbell (battery) by connecting it to your existing doorbell wires (8 to 24 V, 10 VA transformer), your existing wired doorbell chime can ring when someone presses the doorbell button. I cannot find a suggested Chime Connector besides the Nest one, but it should work with any current chime connector you have.
Best Regards,
Brad.
11-19-2021 12:38 PM
Hi, KPC.
I just wanted to check in real fast to see if you saw Brad's last reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.
11-23-2021 10:43 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.