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What's in the box ?

Kippax
Community Member

So I've purchased the Nest Cam twin pack at £250 and it only comes with ONE charger and lead.

To install both I need 2 chargers and 2 leads.

The additional cost for a charger and lead is (£15 + £25) ..... So that's a total of £290.

Two singe Nest Cams are 2 x £130 ...... £260.

Sorry Google Store why be such penny pinching idiots.

The solution ? ...  I'm going to return the Twin Pack and order 2 x single. At their cost.

I am right in thinking that the single packs come with the lead and charger ?

3 REPLIES 3

Lance_L
Community Specialist
Community Specialist

Hello Kippax,

 

Thanks for reaching out to the Community. I’d be glad to help you with your questions.

 

We hear you; our team is working hard to deliver the best experience to our customers. We’d appreciate it if you could share feedback about Google Nest.

 

Here’s what’s in the box for the Nest Cam (1-pack):

 

  • Nest Cam camera
  • Magnetic plate
  • Wall plate
  • 2 wall anchors
  • 2 wall screws
  • 1 secure loop
  • 1 charging cable, 1 m (3.3 ft)
  • 1 power adaptor
  • Quick Start Guide
  • Safety and warranty document

You can check out the Google Store for more information.

 

Let me know if you have any questions.

 

Regards,

Lance

Kippax
Community Member

I know NOW Lance.

But never expected the twin pack to be supplied with everything you might need to install both cameras apart from the single most basic......... power supply. Means the product (sale or no sale) is not the value  you make it appear.

Twin Pack returned and alternative sourced.

EmersonB
Community Specialist
Community Specialist

Hey folks,

 

@Kippax, we appreciate you getting back to us. We’ll take note of it and ensure that we'll learn from your experience as we continually improve our products and services. Rest assured that we'll take this as feedback and learn from this to deliver a better process and experience in the future.

 

I appreciate the help, Lance.

 

Regards,

Emerson