11-01-2021 07:55 PM
We have an indoor nest cam that is in a window above our front door…. It’s been there for about 2 years and works great. Last night when I checked an alert from my phone, I noticed 6 white lights coming from the inside of the Nest…in the shape of a face..2 eyes and a smiling mouth…looked like a pumpkin…and yes, last night was Halloween. What were these white lights?? Is someone messing with me?? Lol! I went outside and looked up at the window and saw no lights. I checked the history and the “face” came on about 6:15pm and disappeared at around 3:30am. Am I being hacked? Is it time for a new camera?????
11-01-2021 11:13 PM
Post the video. Let’s see this!
11-02-2021 09:57 AM
Wish I knew how- teenagers aren’t home to show me- any suggestions?
11-30-2021 02:40 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-15-2021 03:23 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
12-21-2021 02:36 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS