Why does Nest Doorbell Battery not connect during installation

[ssharples]

Subject says it all really. Google Home can't find the doorbell during setup. Stuck in a loop of failure. What a waste of money. 

[Jeff]

Hi there, ssharples.

Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. Please let me know if you need further assistance and what troubleshooting steps you have taken so far.

Thanks.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.