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Why does my Google Home app keeps asking to me to setup Nest Cam?

Truth21
Community Member

Google Home App Version 2.46.106

iPhone 12 Pro Max - 15.1.1

Nest Hub Max

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On my phone, the Google Home app says Set up  Nest Cam when I am viewing the Nest Hub Max, but my nest cams are already set up.  Why does it continue to tell me?  See screen shot

 

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5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Truth21 

The app is asking you to set up or configure the Nest camera that is part of the Nest Hub Max.

MplsCustomer
Bronze
Bronze

@Truth21 

The Google Home app is asking you to set up or configure the Nest Camera that is a part of the Google Nest Hub Max. Once you follow the prompts to set up that camera, the "Set up Nest Cam" bar at the bottom of the screen will change to ""View Nest Cam".

Truth
Community Member

I am unable to get the Nest Hub Max connected as a cam.  i created a test home and it worked.  Then I tried again to add the camera in my regular home but it still doesn't work.

I don't have any further suggestions. We were able to set ours up by selecting the "Set up Nest Cam" option at the bottom of the screen in the Google Home app.

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS