Why does my nest camera turn itself off every day at a similar time it is set for 24 hr schedule

[JohnF]

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Original poster: Dawn Edwards 136 

Have to keep turning the camera on as it turns itself off daily when it is set to stay on 24 hr I have looked at the settings and everything seems ok I do not understand why it has recently started to do this, I had a new iPhone and logged into my account approx one month ago, I noticed this issue approx 10 days ago as I was not getting notifications from the camera

[JohnF]

Hey there Dawn Edwards 136, 

Sorry for the late reply, but I wanted to hop in here to help. Sorry to hear that you're camera is turning off randomly, that is confusing, but I'm happy to help.

A few questions―

1. What type of cameras do you have?
2. What is the color of the LED lights on the camera when they are offline?
3. How far are the cameras from the main router?

You can try the steps listed on this link:

Troubleshoot when your Nest camera or doorbell is offline

Let us know how it goes.

- from Garrett DS(Community Specialist)

[Maryannedunham]

I have the same problem. Had the nest outdoor camera for 3 years. Now about two weeks ago it turns off and I have to move the toggle to turn it back one. Every day but the settings look fine. I signed up for nest aware about a month ago.