Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

I have 2 nest cams at 2 different addresses and I can view the new address on my phone

I just bought a nest cam with floodlights for a different address. I already have a nest cam set up on my phone for my address fot about 3 years now. I added my mom's address and I cannot view anything.

Resolved! Help - can’t reach the locking bolt on the top of the doorbell

Hi, I am replacing my old Nest doorbell with the new Google Nest Doorbell. I can’t reach the top of the doorbell to screw it into the plate as I have vinyl siding so the key needs to be extremely small so I can fit it between the top of the doorbell ...

New wifi, instructions said to remove device, cannot add as new device

I have a new wifi network. I needed to add the Google Doorbell to the wifi. I looked up how to do this and the instructions from Google said to delete the device and then add as a new device. So I deleted it but in order to add a new device I need to...

Resolved! No 24/7 recording option for Google Nest wired doorbell gen 2?

I installed a new Google Nest wired doorbell gen 2 through the Google Home app. It is only allowing event recording, and there is no option for 24/7 recording. I've gone into the camera settings, video settings, then video history settings, and the o...

How to install Google Nest doorbell battery without QR code

I have used my Google nest doorbell, cam battery for sometime with little trouble but I recently installed a Google mesh Wi-Fi and want to move the doorbell battery to connect to that new network. Unfortunately I seem to have lost the QR code so how ...

Nest Cam received and connected. It did not connect to my active Nest Cam account. Please advise.

I received the replacement Nest Cam as it wasn't connecting to the new Verizon network. It is now connected but it isn't on my Nest Cam App / account that's still active. Please advise.

Google camera “Something went wrong”

I’ve setup about 10 cameras no trouble. However one gets message “something went wrong” at final add step. There are no clues. any ideas? It’s a google camera model GJQ9T. very frustrating. The rest were so easy.

Allowing Child Access to Nest Doorbell

Simple use case. I have installed a Nest Doorbell. I want to let my child (who lives with me in my house) have access to it. She has a Google account. She is 11. When I try to add her in the Home App under "Invite Person", she is not listed as a poss...

Lost video history after moving canera

I can’t see my event history after moving my camera to another location and connecting it to a different wifi. It was offline for about 2.5 weeks. I need the video footage from before it was disconnected. Anyway to retrieve it?

how can i save and download multiple hours of video camera footage onto my macbook air

I need to be able to capture a few hours of footage from the 2 cameras in my mothers home. haw an I do this from a web browser. I have a macbook air and an iPhone. Is there a way to do this in bulk.

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

I have 2 nest cams at 2 different addresses and I can view the new address on my phone

Resolved! Help - can’t reach the locking bolt on the top of the doorbell

New wifi, instructions said to remove device, cannot add as new device

Resolved! No 24/7 recording option for Google Nest wired doorbell gen 2?

How to install Google Nest doorbell battery without QR code

Nest Cam received and connected. It did not connect to my active Nest Cam account. Please advise.

Google camera “Something went wrong”

Allowing Child Access to Nest Doorbell

Lost video history after moving canera

how can i save and download multiple hours of video camera footage onto my macbook air

Google Nest Camera has died

unable to share not recognizing password

Help with setup

Nest Doorbell Battery- Stopped powering on

Unable to reconnect Nest Cam Indoor 1st Gen

Replacement magnetic mount for outdoor wired nest ...

nest Outdoor Cam

How to disable enhance zoom

Create your own event.

Want to change wifi for nest doorbell