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Why not offer extended warranty coverage with Nest Aware subscriptions?

MplsCustomer
Bronze
Bronze

Google Nest, why don't you offer extended warranty coverage with a Nest Aware subscription?

Ring offers a "Ring Protect Plus" subscription plan that provides 180 days of video history PLUS extended warranty coverage for all Ring home devices for $10/month or $100/year (https://ring.com/protect-plans).

4 REPLIES 4

Mgarretson
Community Member

Because Ring stands behind their product unlike Google Nest. Nest camera quality suck they have a life span of like 2 to 4 years right when their standard warrenty expires. wish I had know this before, I have or had over $1500 worth of their equipment and all I got was a sorry and we promise to learn from this. But if you look at all the reply from Google in these forums that's all they ever do, apparently they aren't learning anything but how to steal hard working people's money. 

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for sharing your Feature Request with us. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. This thread will remain open for 24 hours for any follow-up questions or concerns. 

 

Best regards,

Brad

@Brad 

I provided feedback before posting here.

Brad
Community Specialist
Community Specialist

Hey there,

 

In an attempt to keep content in these forums fresh, we'll be locking and closing this thread. If you still need assistance with this issue, feel free to start a new thread. Thank you for your understanding.

 

Best regards,
Brad