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Wi-Fi change

Dagmyherrera
Community Member

‎09-13-2023 07:59 PM

I change the internet provider in my home, I already change the Wi-Fi connection in my phone and in google home app, I got my three Wi-Fi points working with my new internet, but I can’t connect with any cámara. I got 8 cámaras in my house and any of them are working, I saw some videos in YouTube and recommended restart the cámara. It’s any other way to reconnect the new Wi-Fi to the cámara by the app? Without had to restart one by one the 8 cámaras? 

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3 REPLIES 3

Rico55
Community Member

‎09-13-2023 08:13 PM

Easiest way is to rename your new Wi-Fi to your old one. But make it identical and it will work or rescan all cameras again 

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Dagmyherrera
Community Member
In response to Rico55

‎09-14-2023 08:02 PM

Thanks for the advice it work!! 

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zoeuvre
Community Specialist
Community Specialist
In response to Dagmyherrera

‎09-15-2023 08:54 AM

Hi folks,

 

@Dagmyherrera, awesome! Great to hear that suggested steps work on your device. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.

 

Thanks for your help, @Rico55. 


All the best,

Zoe

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