Wired Nest Cam

[Vmac]

I’ve factory reset my wired nest cam. Now it continues to cycle through the start up process going from white light, to blue, then to yellow. Then it shuts off and starts again.

How can I correct this problem?

[MplsCustomer]

@Vmac 

What problem led you to factory reset your camera?

Do you have the newer 2nd gen Google Nest Indoor Camera or the older Google Nest Indoor Camera (which does not have a reset button)?

How did you perform the reset? Are you sure that the factory reset completed?

[EmersonB]

Hello everybody,

@Vmac, thanks for reaching out here in the Community. We would appreciate it if you could share here the information that MplsCustomer is asking so that we can check our options here to help you. Looking forward to your response.

I appreciate your help, MplsCustomer.

Regards, 

Emerson

[EmersonB]

Hey Vmac,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
 
Best,
Emerson

[zoeuvre]

Hi there, 

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 
 

Thanks,

Zoe