10-14-2021 11:49 AM
Just installed the wired nest doorbell and only get stills not videos from notifications. I get 30 days of nest aware free so it should be showing me video of a person notification when i click on the photo of the alert.
10-22-2021 12:55 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.
Best Regards,
Brad.
11-18-2021 11:58 AM
Hey Suzigeek,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Eric
11-19-2021 12:45 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks