12-08-2022 05:35 PM
I have tried to.get seasonal chimes to work with no luck reboot and same deal any ideas? Seems to be a on going issues for the xmas tones
Answered! Go to the Recommended Answer.
12-13-2022 08:30 AM
It's working fine now
12-12-2022 11:25 AM
Hi there,
Sorry to hear that you haven't been able to access the Seasonal Themes available around holidays. I have some steps for you to try to access the themes if there are any available to you. Here are the instructions:
Please let me know if you need further assistance.
Best regards,
Brad
12-12-2022 11:39 AM
I've tried that all settings are good 😬
12-12-2022 11:55 AM
It is possible that depending on where you are located, seasonal themes may not be available to you. If you had any available, they would show up in your list on the app.
Best regards,
Brad
12-12-2022 12:25 PM
I've used them before and the show in app just won't ring the tones
12-12-2022 01:29 PM
It is possible that the holiday themes are not available to your device yet. Restart may help refresh the connection, and possible make the options available. That would be my best advice.
Best regards,
Brad
12-12-2022 03:27 PM
I rebooted hub and turned doorbell off and on to get working
12-13-2022 08:27 AM
Are you confirming that it is working now for you? Or are you stating that it is not yet available on your device?
Best regards,
Brad
12-13-2022 08:30 AM
It's working fine now
12-13-2022 09:32 AM
Hi there,
Glad to hear that this has been resolved for you. We'll leave this thread open for another 24 hours for any follow-up questions or concerns.
Best regards,
Brad