automatically rings at 7AM

[Martydoc]

Doorbell rings and announces every morning at 7AM. No one is at the door

Anyway to stop this

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Do you have any sort of routines, or schedules set up in the app, that may be waking up your camera each morning? Do you receive mail, or something, each day at 7am?

Best regards, 
Brad

[EmersonB]

Hi everyone,

@Martydoc how's it going with your Nest Doorbell? We would appreciate it if you could share with us the information I'm asking above. So that we could take a closer look and assist you further.

I appreciate the help,Brad.

Best,
Emerson

[Martydoc]

I have "do mot disturb" on on my phone from 10PM till 7AM

[Brad]

@Martydoc

Thank you for your clarification. If you could, please fill out this form, and a higher tier of support will be reaching out to you with next steps. Once filled out, you should hear from support shortly in regard to this inquiry. 

Best regards,

Brad

[Brad]

Hi there, 

Just checking in to see if you have had the chance to fill out that support form I sent. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad