07-13-2023 09:21 AM
I have an Alexa echo - I just went into the app and changed the wifi network it should connect to. For all my GOOGLE devices (2 minis, a mesh system, cam with floodlight) i need to factory reset each one. I've read the instructions using "help" and they all say the same thing. It's unbelievable.
So now I need to borrow a ladder so I can press a button on the back of my floodlight cam so that I can change the wifi network for that device (and lose all my current data/videos), as well as go through resets for each and every google device I own.
This is a ridiculous interface.
I just bought a nest doorbell but haven't installed it yet. It needs to go back - i don't need this kind of madness.
07-17-2023 03:09 PM
Hi labenge,
We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page for any updates. Please let me know if you have other questions or concerns, as I will be locking this in 24 hours. Feel free to start a new thread, and I'll be happy to help.
Check out this link on how to file feedback.
Best,
Lance