09-20-2021 04:16 AM
Hi. I have just finalized i stalling the nest doorbell. all working fine. video audio and sounds. it is wored co nected to an external chime and I use a transformer of 16V and also have tried the 12V. both works fine aside the doorbell feels hot/warm when touched. is that normal?
Answered! Go to the Recommended Answer.
09-20-2021 05:34 AM
Hi @yaacov
I've had to be "warm" before but not what I would consider hot. I'd just keep paying attention to see if it begins to start consistently losing connection. That would then lead me to believe that it's becoming too hot and overheating, but if it's continuing to work just fine, I believe you are all good to go!
09-20-2021 05:34 AM
Hi @yaacov
I've had to be "warm" before but not what I would consider hot. I'd just keep paying attention to see if it begins to start consistently losing connection. That would then lead me to believe that it's becoming too hot and overheating, but if it's continuing to work just fine, I believe you are all good to go!
09-20-2021 10:41 AM
Hi yaacov,
From Nest support:
Nest cameras and Nest doorbells, like most electronics, produce some heat when they're on. Cameras and doorbells work harder when they stream video and audio, send alerts, use Night Vision, or do other activities. All of these activities create additional heat. This extra heat is normal, and doesn't necessarily mean your Nest camera is overheating. You can expect your camera to be warm to touch.
Make sure you use your camera in the environment it was designed for.
Tips to keep your camera or doorbell cool
While your camera or doorbell are designed to effectively handle the expected heat during normal operations, there are a few things you can do to help keep it cool.
That should help!
05-31-2023 06:56 PM - edited 05-31-2023 07:02 PM
Is ~85 degrees fahrenheit a normal temperature for the Google Nest Doorbell (Wired) - Formerly Hello? The reason I ask is because that's one of the temperatures I read using a thermometer. Some of the other readings were over 90 degrees. It's 61 degrees F outside right now. My licensed electrician installed a new Maxdot Doorbell Transformer 16v 30va Hardwired Door Chime Transformer today. Everything seems to be working fine (i.e. app, video, mechanical chime works for the front and back door, etc.), *except* the doorbell is getting hot/warm. I'm still waiting to hear back from Google.
06-02-2023 07:48 PM
Hi MAbiking,
Thanks for reaching out. Please fill up this form with all the needed information, then let me know once done.
Regards,
Juni
06-06-2023 11:27 AM
Hi there,
I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
Thanks,
Juni
06-07-2023 01:31 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Juni