google doorbell lense is broken

[tiffanyv]

I have reached out for warranty ifo, no repsonse. The lense on my new doorbell is broken nd I need hep with replacement. 

[EmersonB]

Hello tiffanyv,

Thanks for reaching out here in the Community. I'm sorry to hear about your experience on your Nest Camera. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Regards,

Emerson

[EmersonB]

Hi tiffanyv,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Best,
Emerson

[EmersonB]

Hey tiffanyv,

We haven't received your form — were you able to fill it out?

Thanks,
Emerson

[EmersonB]

Hello tiffanyv,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Regards, 
Emerson