07-23-2023 08:39 PM
Had this door bell for about a year. It is wired to the house door bell. The battery went dead. I charged the battery and put it back up. I can't talk to the person at the door bell on my phone but can hear them and the inside house door bell is inop. The camera works.
07-28-2023 03:43 PM
Hello mgsmith53,
Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, does the issue occur on multiple mobile devices? Is the audio issue persistent or intermittent? If intermittent, how often does it happen? What’s the Wi-Fi signal strength on the mobile device?
Give these steps a try:
Hit this link for more information and let us know how it goes.
Regards,
Emerson
07-31-2023 04:49 PM
Hi mgsmith53,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Emerson
08-01-2023 08:58 PM
Hey mgsmith53,
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Thanks,
Emerson