07-23-2023 07:17 PM
History lost, video doorbell switched off
07-28-2023 03:44 PM
Hello jhicks62,
Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have a Nest Aware subscription? Are you referring to a specific event or your whole event history? What are the steps have you taken so far? Looking forward to your response.
Regards,
Emerson
07-31-2023 04:51 PM
Hi jhicks62,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. We'd be glad to hear from you.
Best,
Emerson
08-01-2023 08:57 PM
Hey jhicks62,
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Thanks,
Emerson